SK Inc. C&C and NAVER Cloud partners to build super-scale AI B2B service

South Korean advanced information and communication technology (ICT) provider, SK Inc. C&C has signed a memorandum of understanding (MOU) with NAVER Cloud, an IT development company specializing in cloud services. With the new MOU, both companies will be developing a hyper-scale AI-based B2B services for domestic businesses in

SK corporation’s C&C division is dedicated to furnishing cutting-edge software, system integration, consultation and information processing. Whereas NAVER Cloud, a subsidiary of Naver Corporation has been advancing cloud technologies and facilitating digital transformation. Enabling mutual growth, SK Inc. C&C and NAVER Cloud Platform will be discovering hyper-scale AI services such as computing and storage at the enterprise level throughout South Korea.

The combination and development of the two parties, SK Inc. C&C along with NAVER Cloud Platform are going to be the emphasis of the new partnership. Ranging from finance, and public to enterprise scale, SK Inc. C&C is a company with a background in delivering IT services to some of the biggest businesses across South Korea. 

On the other hand, HyperCLOVA X from NAVER Cloud Platform is thought to be a proficient version of ChatGPT. This newly launched hyper-scale AI service is specifically built for Korean speakers with more Korean word capacity than the later open AI. Not only that, HyperCLOVA X caters to a large digital audience or customer base. 

Using NAVER Cloud’s super scale AI like HyperCLOVA X, customers are enabled to integrate their data with HyperCLOVA, a modern Korean-based language model system that contributes human linguistic capacity to users. In a way, HyperCLOVA X allows users to assemble AI solutions and opportunities for their business at the same time. 

The recently signed MOU SK Inc. C&C will develop a combination with its prior AI data platforms like Acculnsight+, Accu.TA AI engine with NAVER Cloud’s HyperCLOVA X. Furthermore, the two companies also look forward to establishing a support system for consulting, construction and operational work. 

Both companies have a common goal of putting together a super-scale AI service for South Korea’s domestic industries including banking, finance, insurance, capital and more. For achieving this purpose, a lot of attention is going to be on contact centre automation (CCA) such as chatbots. Via CCA businesses will be able to handle selective interactions automatically or in other words, intelligent algorithms will take care of customer interactions and the need for human agents will drop to some extent. 

An enormous amount of focus is being currently put on the finance sector by SK Inc. C&C and NAVER Cloud as both parties believe getting a grip on finance will open possibilities in other fields as well. South Korea’s finance industry is highly developed as well as profitable. As of now, the country is the third-largest insurance and banking market in the Asian continent. Financial services like asset management are expected to grow larger in the coming years.  

In 2023, SK Inc. C&C and NAVER Cloud have set eyes on the finance field since it is one of the few fields that come with applicability in the public and private sectors. The two companies aspire to ease the burden of businesses in finance. 

Finance operations are not smooth as it requires a lot of precision and accuracy. This is something that SK Inc. C&C & NAVER Cloud will be assisting in through their upcoming cost-effective super-scale AI service. SK Inc. C&C has further planned to develop the ChatGPT Biz Development TF branch so that customers can swiftly access AI.